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System failure

Update 28.09.2020

Siamo in condizione di comunicarvi che ci troviamo attualmente in fase avanzata di ritorno al funzionamento normale, e che tra breve tutti i nostri sistemi IT saranno di nuovo pienamente disponibili in tutte le nostre sedi a livello mondiale. Ringraziamo i nostri clienti e fornitori per la loro pazienza.

Il vostro team BRUGG Pipes


We would like to inform you that the BRUGG Group AG has been the victim of a cyber attack since Thursday morning, September 10th, 2020. This is an attack in which the perpetrators have occasionally encrypted data on some IT systems of the BRUGG Group. As an immediate measure, all IT systems of the entire Group were immediately shut down.

The BRUGG Group is prepared for such a scenario and immediately set up a task force with internal and external IT and forensic experts who are currently conducting a thorough investigation of the incident. Our specialists are working flat out to resolve the IT incident as quickly as possible. At the same time, the law enforcement authorities were called in and a criminal complaint was filed. Reports were also submitted to the relevant data protection authorities in Germany and abroad.

The manufacturing plants at home and abroad could continue to operate normally. The IT systems are now being gradually restarted under the highest security precautions.

The protection of customers and their data is a top priority for the BRUGG Group. The cloud systems of our customers hosted by the BRUGG Group are not affected by the cyber attack and will continue to be operated.

The BRUGG Group regrets the incident and assures that everything is being done to keep any possible damage away from customers and companies.

If you have any questions, please contact our contact person within the company. For press: Our press spokeswoman Ms. Iten is for your available (patricia.iten@rittmeyer.com).

Thanks for your attention.

Your BRUGG Pipes Team